Just some of the comments received from customers

More to be added shortly...


Hi Carl, Thanks very much for a fantastic job refurbishing my very corroded and tired looking Jeep wheels. They now look like new, even better than I hoped they would and have made a huge improvement to the look of my Jeep. Very professional, friendly and courteous service will recommend to friends and will use again if I have need to. Thanks again, Paul, Burnley, Lancashire 2 October 2014


Smart Choice! Dear Carl & Craig, Thank you for a wonderful and competitively priced refurbishment of my Smart Car's alloys which at 12 years old, were in a poor state. I still can't believe you managed to bring them back to showroom condition. You even fitted new tyres for me too and I really appreciate the home drop-off. Great service from a great team! Tom -i South Cumbria, 19 September 2014


We didn't recognise our car, what a transformation! The alloy wheels are now like new and we are delighted with the finish on the body work.  Efficient, friendly service at a good price. Would thoroughly recommend.  Thank you! Richard, Kendal, Cumbria 16 September 2014


Click to enlarge Richard's Ford Mondeo alloys below (before and after shots):


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At nine years old, with 60,000 miles on the clock, I felt that my Landcruiser should be good for a few years yet, but the badly corroded and pitted alloy wheels were beginning to make it look a bit on the tatty and unloved side. Beside that, I was constantly having to add pressure to my tyres due to air leaking through the corroded seals between tyre and rim. Carl at SmartAlloy Lancaster explained the cause of the problem, and detailed exactly the process his firm would use to renew them. The work was done without any fuss, and I'm very pleased with the result - the wheels look a lot better now than when I bought the car at four years old. Very professional people to deal with, and well worth the cost. Bob, Garstang, Lancashire 31 August 2014


Dear Carl, Many thanks for your work today,the wheels look great and you've got a really great member of staff in Craig. Christopher, Tebay, Cumbria 27 August 2014 Sent from my BlackBerry® wireless device


Hi Carl, Thanks again for the excellent job on my Honda Storm Alloys. I knew they needed work on them, but until I saw them back on the car, fully refurbished and shining in the sun, I hadn't realised how bad they were. As mentioned, the wheels now look brand new, have transformed the car and I'm very happy. Not only with the finished product, but also with the experience of dealing with your company. You were very professional, a great help and I'd recommend you to anyone looking to get their wheels brought back to show room condition. Thanks again Carl. Ralph, Lancaster. 20 August 2014


Click to enlarge Ralph's Honda Storm Alloys below (before and after shots):


alloys refurb and refurbished in blackpool, Lancs alloy wheel refurbishment blackpool lancs wheel restoration and reconditioning


Hi Carl & Craig, Just wanted to say thanks for doing an amazing job on my red Mini Cooper wheels and body work. It was like brand new when I drove it away from your Kirkby Lonsdale workshop. I first came to you guys when I wanted my wheel re-furnished. I had discussions on the phone about turning them gloss black at the same time. I decided to go ahead and what amazing results! All the wheels were badly scuffed and when I picked it up they were like brand new. I then used your services again when a few weeks later I had unfortunately hit a country wall. There was a lot of damage to the body work and wheels. You advised me that you would not be able to get it perfect but would get it as close as you could without me spending a lot of money on a new bonnet etc... Well I should say I picked this car up and OMG, it was amazing. You would not even think there was ever any damage to it. The wheels had chunks out of them when I brought it to you and the bonnet was deeply gouged. And these were all gone after your repair work. Should I say, you two are amazing guys that have gone out of their way to help me in various situations of need. I will be back for more work to be done on my new car very soon as I want to customise the wheels. Thanks again, Daniel, Kendal, Cumbria 18 August 2014


Dear Carl and Craig, Just wanted to say thank you again for the brilliant job you've done and for working through the night to get them done !! Very professional and quality service ! Carl was very patient while I took almost 2 hours deciding on my colour and he was more than happy to make me a brew while I made my mind up. Brilliant service and brilliant work ! Marcus, Arnside, Lancs, 8 Aug 2014


Thanks to Smart Alloy Lancaster for the repair on my alloy wheel the other day and thanks to Carl for ringing me back and arranging the appointment. Very, very happy with the job that you have done. Thanks again and kindest regards to you all at Smart Alloy Lancaster. Tim, Lytham St Annes, 29 October 2013


Dear Carl and Craig, thank you both so very much for the wonderful job you did on my wheel that I banged up so badly on the black Mercedes. Craig did a superb job, making the wheel look like brand new. Virginia and I appreciate your good work and it was a pleasure meeting both of you. Sincerely, Robert Anderson (visiting the Lake District from Stockton, California, USA), 5 October 2013


I contacted Carl regarding my car's alloys which were corroded and looked terrible. As I had just purchased the car and it was only six years old I wanted the alloys to look good too. Carl was very helpful and informative and as it turned out he guessed the make of my car before I had even told him what it was ! Apparently some Japanese makes suffer from corrosion and he suggested a way to make them look new again. I quickly decided that I would use Smart Alloy Lancaster and within a few days Carl had indeed sorted out the wheels to a high standard. Polite, informative and quick service at a reasonable price. Why bother going anywhere else.....  Mike from Lancaster, 26 September 2013


Hi Carl, I have just got the car back and I must say I'm amazed at how good they look. Thanks very much.  Ian, Barrow-in-Furness, Cumbria 16 September 2013 (sent by text message)


Hi Carl and Craig. I am writing to say thank you for the work you did on my car yesterday. The alloys were in a terrible state before and now it is as though I am driving the car from the showroom the very first time - not bad on a car that is 15 years old. Whilst working on the car you also solved the problem with the over-tightened locking wheel nut for me as well, thank you. As a woman who lives alone I am quite used to walking into places and the price immediately goes up by 100% but I felt very comfortable with dealing with you both (there was none of the sharp intake of breath and shaking of heads). I will recommend you to everyone I know. Kind Regards, Samantha, Bowness-on-Windermere, Cumbria. 6 September 2013


Dear Carl, I just wanted to thank you and Craig for the great wheel job you recently did for my Aston Martin and Audi S5. They both look like new again! The care and attention to detail was much appreciated and very much shows through in the result... see below - not bad for 5 years old and 70,000 miles! Many thanks indeed, and you can be sure I will return if I need to. Kind regards, Martin O'Connell, Settle, 4 May 2013


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Good Evening Carl and Craig. I would like to drop you a quick line to express my gratitude for the hard work and effort you delivered whilst working on my car's alloy wheels. I am thrilled with the finish and want you both to know how pleased I am with your expert care and attention to what were very grotty wheels. The finish and appearance is better than I could have imagined. I would also like to point out that your customer focus and service are second to none. It is rare to find a Company that price their services so competitively and deliver a truly excellent customer experience. I will have no hesitation in recommending your Company to everyone I come into contact with. Well done guys and a big thank you !! Kevin, Burton-in-Kendal, Cumbria, 21 December 2012


Hi Carl & Craig, I wanted to say thanks for all your great work this year! I thought when I got some of the Audi A8 & VW Golf wheels done around March time that the finish and service at my home address was fantastic, that was right up until I bought the Lexus in November 2012 which looked like it needed in effect brand new wheels given the lacquer bubbling front and rear of each wheel and generally terrible condition of them. Following discussions with Lexus I decided that if they couldn’t get it right in manufacturer stage, I wouldn’t trust some unknown company supplying Lexus with refurbished ones to sell to the likes of me. I really thought that they were beyond repair! Following our discussions and your great advice (re sandblasting and completely refurbishing the wheels in my chosen color) I am delighted to say that myself and everyone I have shown them to since getting them back on the car has commented on the quality of them including Lexus themselves. If it is possible to be 100% satisfied then I am! Helpful honest decent people doing an honest great job! Very Very rare nowadays!!!!! Keep up the great work and I wish you and your business every success going into 2013 and beyond and be sure that I will come and spend my money with you again and openly recommend you to everyone I know.. Best Regards, Mike, Carnforth, Lancashire 16 December 2012


Hello Carl,Craig. What a great job you did on the badly curbed wheel!! Appreciate that it was a very difficult colour to match as well and it’s now as good as new!! Really impressed with you being able to do it at short notice! Wont hesitate to recommend your services and with the added flexibility of the mobile service! Kind Regards, Simon, Kendal, Cumbria, 5th December 2012


Dear Carl and Craig, Just to thank you so much for your prompt and courteous service. We are both very satisfied with the finished product. The Range Rover has been enhanced by the high standard of finish on the wheels. My neighbour thought it was a new car as I drove by !! The refurbishment of the Fiat Panda wheel was of equal standard. We would unreservedly recommend your Company to anyone who wanted a first class job doing at a competitive price. Thanking you once again. Elaine and Joe, Melling, Lancashire, 29 August 2012


Having approached other wheel refurbishment establishments and being quoted a price that equalled the same price as buying a new set of wheels I was delighted when I spoke to Carl who discussed my requirements and provided a realistic price. We agreed a time and date and Carl provided excellent communications throughout, and was able to turn up for my job early. Having diamond cut wheels the process of refurbing them was more difficult than standard silver alloy wheels and again Carl and Craig delivered exceptional results. It was not just the result that impressed but the courteous and professional manner that Carl ran the business, and in my opinion this business can only go from strength to strength. Thank you. Mr. P Pemberton, Blackpool, 23 May 2012


Carl, Craig - Thank you for the fantastic job you have carried out on my Skoda Octavia VRS. When you were recommended to me, I could not have imagined in a million years, that not only would you have the ability to make the wheels look brand new, but you would also have the capability to change the colour of the wheels*and make them look like a manufacturers finish. I believe that you have not only enhanced the look and appearance of the vehicle but have also added value to it. I would be more than happy to recommend you for any future work. Ian, Whitehaven, Cumbria – 22 May 2012 (*colour change was from the original silver finish to a matt grey finish similar to Audi Titanium/BMW Ferric Grey wheels)


I just wanted to pass on my thanks for the work you did on my 350Z alloys – I’m very pleased with the result; the wheels look fantastic. The work is clearly of a very high quality, your pricing is very competitive, and I was particularly impressed with your flexibility in arranging a date and location for the work to take place. I would be more than happy to recommend your services to anyone. Mike, Barrow-in-Furness, Cumbria, 17 May 2012.


You would not believe the number of positive remarks I've had about my 'new' wheels, nothing short of alchemy even! Michael, Chorley, Lancashire 16 May 2012


20" Vauxhall Insignia alloys. Many thanks Carl and Craig for a hassle free service. The wheels look brand new and make the car look great again. I really wasn't confident you could repair them to the standard you have, so again, many thanks!! Will definitely recommend you guys. Exceptional service, 1st class repair! DT, Lancaster 5 May 2012


Hi Carl and Craig. Many thanks for the superb job you made of my Audi TT alloys today. When I first engaged you I could never have envisaged such a wonderful outcome. Your patient workmanship and attention to detail has put the wheels back to showroom condition and completely enhanced the car. You can be sure that I would have no hesitation in recommending yourselves and your service to any future client. Once again many thanks. George, Whithaven, Cumbria, 24 April 2012


Ah the delight of having my ‘leaking air’ alloy fixed. The joy of going to the car and just driving it instead of foot pumping a flat tyre before heading off. Money well spent. I am over the moon with the work that you did and it’s great to know that there are really good professional people out there who take pride in what they do. Molly, Borrowdale, Cumbria, 9 March 2012


A scuffed diamond cut, two tone, 18", Chicago VW Eos alloy wheel ....... so ...... we were looking to buy a new one until that is we meet Craig at Smart Alloy Lancaster who came and inspected it one day and came again and repaired it the next ...... Well ..... there are no words to describe the result, it is BETTER than new. We could go on and on but all the adjectives in the English dictionary like superb, amazing, incredible, etc could not describe OUR amazement. Thank you, thank you, thank you professional Craig and of course Boss Carl. Pam and John, Ireby, Lancs 22 February 2012


Fan-bloomin-tastic’. My BMW M3 diamond cut wheels that you polished are going to look stunning on my car. Thank you. Peter, Garstang Lancashire, 18 Feb 2012


Just a quick note to say thanks for sorting out the two front wheels of my Audi A4 Avant ready for selling. They look like new again!  Your service was efficient, professional and it was a pleasure dealing with you. Wyn, Lancaster, 30 January 2012


When I kerbed my front, nearside alloy on my Audi, I was gutted. By the time Craig at Smart Alloy Lancaster had finished with it, I was glad I had it repaired, it's like a brand new wheel!!! Excellent, fast and friendly service that I would highly recommend. Simon, Ulverston, Cumbria, 16 January 2012


Hi Carl, I am truly amazed by the repair carried out to my badly "kerbed" alloy, which is now as good as new. I would have no hesitation in recommending Smart Alloy Lancaster who offered a superb, hassle-free service. Thank you so much! Bev, Carnforth, Lancashire, 18 November 2011


Smart Alloy Lancaster exceeded all expectations whilst repairing my scuffed 18” Volkswagen alloys. They are now as good as new. The ultimate challenge was a repair to the badly peeling lacquer on the wheels of my fifteen year old Jaguar. Again the results are superb. Rarely do you find excellent service and value for money such as this. Richard - Kirkby Lonsdale, Cumbria 3 June 2011


Thanks for the truly outstanding refurbishment to all four alloys on my Alfa Romeo - in effect they look like new and greatly enhance the overall appearance of my pride and joy. The craftsmanship, attention to detail and friendly service are a credit to you. I had no doubt about the quality of the work being carried out but you exceeded my expectations. This was money well spent and I will not hesitate to recommend you. Cheers, Ewan, Hutton 6 May 2011 


Carl/Craig, Thanks for lovely job done on my BMW wheels yesterday! Julie, Sebergh, Cumbria 28 April 2011


I cried with despair when I kerbed the front offside wheel on my new Range Rover only to cry with Joy when I saw the quality of repair that Craig and Carl did for me when I took it to them. Fantastic job and excellent value for money – thank you so much! Best Regards. Rob, Burton-in-Lonsdale, Lancs. 21 April 2011


Craig and Carl refurbished the alloys on our Volkswagen Passat today and we were amazed at the finished result. Great service, great price and nice people to deal with. Stu and Jo – Morecambe, Lancashire 15 February 2011


Craig & Carl, thank you for the superb refurbishment to my Porsche alloys, they look outstanding. Will not hesitate to use you again. Cheers guys. Barry, Whitehaven, Cumbria, 20 January 2011


Excellent work from the Smart Alloys team at Lancaster from the initial quotes and arrangement by Carl to the work carried out by Craig. Once completed my alloy wheels looked like new!  Great communication along the way and a technician who will actually talk to you and explain what is being done. Will not hesitate to use again and will recommend to family and friends. Chris, Barton, Preston – 13 October 2010


Hi Craig and Carl, just a quick email to say that my wife and I are really impressed with the service you gave us. You were spot on with the colour choice of anthracite and the wheels now look brand new and give the car a totally new look. I would have no hesitation in recommending yourselves to anybody who asks. A Very Happy Customer!! Paul Coyles, Kendal, 7 September 2010


Thank you so much Carl and Craig for an outstanding job on our car. The service and quality is truly first class, very quick work and excellent communication. A big recommendation to any new customer. Thanks again. Angela – Levens, Cumbria 25 August 2010


Dear Sir, I am just sending a short email to comment on the recent repair carried out at my premises here in Altham on my car a Jaguar XK. Both the finished result and the courteous manner of the operative (Craig Ablett) would certainly allow me to recommend your company to anyone in need of this type of repair. Thank you for what can only be described as a job well done ! Yours Sincerely Terry A. Sierocki, CEO, Sabre Group, 20 August 2010


Hi Carl, I was a bit worried about getting the wheels on my Porsche repainted - I was sceptical that they could ever look as good as new.  Well, Craig soon proved to me that you guys are as good as your word - my Cayman now looks as though it has just rolled out of the showroom - it looks fantastic!  Craig has done an absolutely fabulous job - my expectations were greatly exceeded. I will happily recommend to anyone. Gary, Kendal, Cumbria 29 July 2010


Thanks to Carl and Craig for a First Class service. The repair to my kerbed alloy was completed to a very high standard and Craig was meticulous in ensuring that the finish was as good as new (in fact probably better). A friendly and professional service that I will be happy to recommend. Bob of Settle, North Yorkshire 1 June 2010


"Hi Carl, Well, what a nice job ! Unhurried and very professional you and Craig refurbished my wheels to look like new. I did think twice about changing from diamond cut to painted but the result is just fine", David of Windermere, Cumbria 18 May 2010


First class repair this morning to my kerbed alloy wheel ! Not only was the service polite and very professional but the final result is as good as I've ever seen. Craig not only repaired the kerb damage I was aware of but went the extra mile and repaired an additional scratch I had forgotten about! Will definitely recommend you to friends and colleagues”, kind regards, Steve, Morecambe, Lancs 21/4/10


"Thanks guys, my wheels are better than new !! Excellent service from quote to finished product, 100% satisfied customer"Vicky, Heysham, Lancs  26/3/10


"...the wheels that you repaired on my Alfa Romeo now look absolutely brand new and really look the business - thanks a lot ! Peter Reynolds, Preston 12/2/10


"I have to admit I was a bit hesitant about changing the colour on all of my 4 alloy wheels on my old GTI Golf from silver to gun metal grey but I am so glad I did as they look fantastic". Arron Blake, Windermere 1/2/10


"Thank you so much for the repair to the wheels on my husband's car - he is none the wiser after the little crash that I had!" Susan Gates, Morecambe, 17/1/10


Prompt, friendly service - keep up the great work! Mike Gabon, Carnforth, 15/1/10